The State of the Industry

VisitPittsburgh’s Chief Marketing Officer, Tom Loftus delivered the State of the Industry to what he labeled as the “Who’s Who in the Travel and Tourism Industry”, Tuesday night, at the Fairmont Hotel Pittsburgh. Fairmont Pittsburgh is located in the heart of downtown Pittsburgh, and is the city’s first LEED® Gold certified hotel. The contemporary Four Diamond property is home to 185 luxurious guest rooms and suites, Andys bar and the Health Club & Spa at Fairmont Pittsburgh (Fairmont Pittsburgh, 2017). For more information and reservations, visit


Tom reviewed some of the 2017 highlights, one of which included Pittsburgh as #4 in the 17 Best Places to Travel in 2017, next to destinations such as New Zealand, Finland, and Canada according to Harper’s Magazine. Other accolades include:

This is an honor that the entire room should share. The tourism industry is helping to transform Pittsburgh along with all the elected officials, business leaders, universities and nonprofits who continue to re-imagine the city and the world has taken notice. The Allegheny County Airport Authority has been a large driver with the international buzz created. Tom asked for those in attendance to stand and be acknowledged for the following achievements:

  • Landing more and more direct flights from 37 nonstops in 2014 to 68 today!

  • Named Airport of the Year by Air Transport Magazine

  • On track to have the most number of passengers in a decade. 2017 is the 4th consecutive year of growth.

  • Added several new airlines such as Allegiant, Condor, Frontier, OneJet, Spirit and WOW

  • Delta to Paris had a successful year and in 2018 is upgrading their aircraft to a 767 for the season

  • WOW to Reykjavik service 4x per week upped to 5x for the summer season

  • Allegheny County Airport Authority unveiled a $1.1 billion Modernization Plan